English Exercise
Name : 1.
Ganang Ade Susetyo (09 )
2.
Ratna Sutiyanigrum ( 18 )
3.
Ririn Febriyanti ( 20 )
Class : 3 TPHP3
Task 1
ABC MEDICINE
CLINIC
123 Main
Street
HARRISBURG ,
PA 54321
(800)
875-0480
June 12, 2007
Account
#936510
Jami Wilson
890 Rose way
Apt. 43
Harrisburg,
PA 56789
Dear Jami,
It’s our
policy to contact patients who received a billing statement from us in the past
30 days, but have not responded. We know time and money are short for many.
Still, we want to communicate as clearly as possible.
Your current
overdue balance is $255.00
Please write
or call us at (800) 234-5678 to settle your bill or ask any question about your
account. We accept all major credits card, cash or personal checks. We also
happy to arrange a written payment plan.
Thank you for your help in this matter. We look forward to working with
you in the future.
Sincerely,
ABC MEDICINE CLINIC
Task 2
Parts of the letter :
1.
Letterhead
Letterhead
ABC MEDICINE CLINIC
123 Main Street
HARRISBURG , PA 54321
(800) 875-0480
2.
References
Account #936510
3.
Date
June
12, 2007
4.
Addressee’s name
and address
Jami Wilson
890 Rose way
Apt. 43
Harrisburg,
PA 56789
5.
Salutation
Dear Jami
6.
Body of letter
It’s
our policy to contact patients who received a billing statement from us in the
past 30 days, but have not responded. We know time and money are short for
many. Still, we
want to communicate as clearly as possible.
Your
current overdue balance is $255.00
Please
write or call us at (800) 234-5678 to settle your bill or ask any question
about
your account. We accept all major credits card, cash or personal checks. We
also happy
to arrange a written payment plan.
Thank
you for your help in this matter. We look forward to working with you in the
future.
7.
Complimentary
close
Sincerely
8.
Signature
ABC MEDICINE CLINIC
9.
Enclosure ( NONE )
10. Carbon copy
Task 3
Questions refer the following letter on task 1.
1.
The above letter
is called …
a.
Letter of orde
b.
Letter of
complaint
c.
Collection
letter
d.
Application
letter
2.
What does ABC
MEDICINE CLINIC hope by sending this letter ?
a.
to contact
patients
b.
to communicate
as clearly as possible
c.
to accept all
major credits card
d.
to arrange a
written payment plan
e.
to
settle Jami’s bill
3.
What number
should Jami call to settle his bill or ask any question about his account …
a.
(800) 875-0408
b.
(800)
234-5678
c.
(800) 255-6789
d.
(800) 234-0408
e.
(800) 875-5678
4.
It’s our policy
to contact patients who received a billing statement from us in the past
30 days…
The
underline word has similar meaning to…
a.
accept
b.
agree
c.
admit
d.
recognize
e.
incorporate
5.
“ We also happy
to arrange a written payment plan.”
What
is the antonym of “arrange” ?
a.
construct
b.
coordinate
c.
create
d.
destroy
e.
establish